Welcome to the Fed ILMS Enterprise Service Desk

We're committed to providing you with a positive and productive experience on the ILMS platform. Our Help Desk is your central resource for assistance, troubleshooting, and answers to your questions.

To streamline support requests and better serve you, we utilize a support ticket system. Every request is assigned a unique ticket number, which you can use to track progress and responses online. We also provide a complete archive and history of all your support requests for your reference.

To submit a ticket, please provide a valid email address.

Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status
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